Skip to content
Free Shipping On All Orders
Full Manufacturer Warranty Included
Chat with us

We offer 24-hour chat support

Call Today For The Best Price!

(866) 689-0086

GulfStream HE125-RA 118,000 BTU Pool Heat Pump

$3,890.00

✓ Free Shipping
✓ Sales Tax Only Where Required
✓ Full Manufacturer Warranty
✓ Need Help Before Ordering? Give us a call
(866) 689-0086

Notify me when back in stock

The GulfStream HE125-RA is a high-efficiency pool heat pump designed to maintain comfortable swimming temperatures while using less energy than traditional electric resistance heating.

Rated at 118,000 BTU under 80°F air, 80% humidity, and 80°F water conditions, the HE125-RA combines a corrosion-resistant titanium heat exchanger, efficient scroll compressor, lower-RPM fan, digital controls, and pool-automation compatibility.

It is a strong heat-only option for residential pools that do not require active water cooling.

Why You’ll Love It

  • 118,000 BTU heating output
  • 6.0 COP under 80/80/80 test conditions
  • Titanium heat exchanger
  • Efficient scroll compressor
  • Large, lower-RPM fan for quieter operation
  • Built-in digital display
  • Separate pool and spa temperature settings
  • Compatible with external pool automation
  • Automatic low-temperature defrost
  • Self-diagnostic controls
  • 2-inch plumbing unions
  • AHRI certified
  • Run-tested before shipment
  • 7-year parts warranty
  • 2-year labor warranty
  • No trip charges for qualifying full-warranty repairs

Heating Performance

The HE125-RA transfers heat from the surrounding air into the pool water to maintain the selected temperature.

Heat pumps are designed primarily for efficient temperature maintenance rather than the rapid temperature increase associated with gas heaters. Performance depends on air temperature, humidity, pool size, wind exposure, desired water temperature, and whether a pool cover is used.

Warmer and more humid outdoor conditions generally improve heating output and efficiency.

Performance Specifications

  • Model: HE125-RA
  • Application: Pool heating
  • Heating output at 80/80/80: 118,000 BTU
  • COP at 80/80/80: 6.0
  • Minimum circuit ampacity: 37A
  • Maximum breaker size: 50A
  • Minimum water flow: 30 GPM
  • Maximum water flow: 70 GPM
  • Recommended operating flow: 45–50 GPM
  • Plumbing connections: 2-inch unions
  • Heat exchanger: Titanium
  • Product dimensions: 31 × 31 × 46 inches
  • Product weight: 237 lb.
  • Shipping dimensions: 33 × 31 × 50 inches
  • Shipping weight: 265 lb.

Electrical voltage, conductor sizing, disconnect requirements, and circuit protection must be confirmed from the unit rating plate and applicable electrical codes before installation.

Titanium Heat Exchanger

The titanium heat exchanger provides strong corrosion resistance and is suitable for properly maintained conventional and saltwater pool systems.

Correct water chemistry and proper placement of chemical-feeding equipment are essential to protecting the heat exchanger and other pool equipment.

Quiet Operation

The HE125-RA uses an efficient scroll compressor, engineered fan blade, deep-drawn venturi, and larger low-RPM fan to help reduce operating sound.

Actual sound levels can vary based on installation location, surrounding walls, equipment-pad construction, and air recirculation.

Digital Controls

The built-in LCD control provides real-time operating information, water-temperature display, and access to heating settings.

Control features include:

  • Pool heating mode
  • Spa heating mode
  • Separate pool and spa temperature settings
  • Power-off mode
  • Automatic low-temperature defrost
  • Self-diagnostic fault display
  • Keypad lockout
  • Spa timer
  • Remote-control capability

A built-in startup delay helps protect the compressor from rapid cycling.

Pool-Automation Compatibility

The HE125-RA can be operated from its onboard display or connected to a compatible pool-automation system using the unit’s external dry-contact controls.

Automation compatibility and wiring configuration should be confirmed before installation.

Only dry-contact, non-powered connections should be made to the external-control terminals.

Water Flow and Plumbing

The HE125-RA requires water flow between 30 and 70 GPM, with an optimal operating range of approximately 45–50 GPM.

The recommended plumbing sequence is:

Pool → Pump → Filter → Heat Pump → Solar Heating → Chlorination System → Pool

Additional plumbing requirements include:

  • Use rigid PVC plumbing
  • Install the heat pump after the filter
  • Install chlorinators and saltwater chlorine generators after the heat pump
  • Install a check valve between the heat pump and chemical-feeding equipment when needed
  • Minimize unnecessary fittings and plumbing length
  • Confirm correct inlet and outlet flow direction
  • Maintain access to the control and service panels
  • Use a bypass when system flow may exceed 70 GPM
  • Adjust the pressure switch or install an external flow switch when required for below-water-level installations

The full-flow heat exchanger does not require an external bypass when water flow remains within the approved operating range.

Installation Requirements

The HE125-RA is designed for outdoor installation and requires unrestricted access to surrounding air.

Installation requirements include:

  • Install on a flat, stable equipment pad
  • Provide at least 12 inches of clearance around each side
  • Provide at least 4 feet of unobstructed clearance above the unit
  • Do not install inside a garage, shed, or enclosed equipment room
  • Avoid locations where discharged air can recirculate through the unit
  • Keep the control panel facing outward for operation and service
  • Prevent roof runoff from pouring onto the unit
  • Keep sprinklers directed away from the heat pump
  • Keep corrosive pool chemicals away from the equipment
  • Provide adequate drainage for normal condensation
  • Install an electrical disconnect within sight of the unit
  • Isolate the unit from building walls or foundations to reduce vibration transfer

Poor airflow, inadequate clearances, or cold-air recirculation can reduce performance and may cause unnecessary defrost operation.

Condensation

Water draining from the base of the unit during operation is normally condensation collected from the surrounding air.

The amount of condensation varies with humidity and operating conditions and can sometimes appear similar to a plumbing leak.

Proper drainage must be provided around the equipment pad.

Water Chemistry

Recommended water-quality levels include:

  • pH: 7.4–7.6
  • Free chlorine: 1–3 ppm for pools
  • Free chlorine: 3–5 ppm for spas
  • Total alkalinity: 100–120 ppm
  • Total dissolved solids: Less than 2,000 ppm
  • Calcium hardness: 200–400 ppm

Never place solid chlorine in the pool skimmer or introduce concentrated chemicals upstream of the heat pump.

Improper water chemistry, chemical feeding, or exposure to corrosive substances may damage the heat exchanger and other internal components.

Electrical Requirements

The HE125-RA requires:

  • Minimum circuit ampacity: 37A
  • Maximum breaker: 50A
  • Dedicated electrical supply
  • Proper grounding and bonding
  • Code-compliant disconnect
  • Installation by a qualified professional

Electrical service must match the unit rating plate. Wiring, conduit, disconnects, conductor sizing, overcurrent protection, grounding, and bonding must comply with the National Electrical Code and all applicable local requirements.

Warranty

The current GulfStream limited warranty provides:

  • 7 years of parts coverage
  • 2 years of labor coverage
  • No trip charges for qualifying full-warranty repairs

Warranty coverage begins from the qualifying installation date and is subject to registration, authorized installation and service, proper water chemistry, maintenance, and all other GulfStream warranty terms.

Warranty service must be performed by an authorized service provider. Unauthorized repair may not be covered.

What to Confirm Before Ordering

Before ordering the HE125-RA, confirm:

  1. Pool volume and surface area
  2. Geographic location and seasonal climate
  3. Desired water temperature
  4. Expected swimming season
  5. Pool-cover use
  6. Available electrical service
  7. Water-flow rate
  8. Plumbing size
  9. Equipment-pad dimensions
  10. Required installation clearances
  11. Automation-system compatibility

Proper heat-pump sizing should account for more than pool volume alone. Wind exposure, nighttime temperatures, humidity, desired temperature rise, and heat loss can significantly affect performance.

Frequently Asked Questions

Is the HE125-RA heat only?

Yes. The HE125-RA is designed for pool heating. Customers who also need water cooling should consider the HE125-TA heat-and-cool model.

What is its heating output?

The current published rating is 118,000 BTU under 80°F air, 80% relative humidity, and 80°F water test conditions.

Is it suitable for saltwater pools?

Yes. The titanium heat exchanger is suitable for properly maintained saltwater systems. The salt chlorine generator must be installed downstream from the heat pump.

Does it include Wi-Fi?

Built-in Wi-Fi is not listed as a standard HE125-RA feature. The unit can be operated through its onboard control or connected to a compatible external automation system.

What water flow does it require?

The approved operating range is 30–70 GPM, with approximately 45–50 GPM identified as the optimal range.

Does it require a bypass valve?

An external bypass is not required when flow remains within the approved range. A bypass is required when system flow may exceed 70 GPM.

Can it be installed indoors?

No. It is designed for outdoor installation with unrestricted airflow and at least 4 feet of clearance above the unit.

Is water draining from the unit normal?

Yes. Condensation drainage is normal while the heat pump is operating, especially in humid conditions.

How quickly will it heat the pool?

Heating time depends on pool size, starting temperature, outdoor conditions, heat loss, and use of a pool cover. Heat pumps are intended to maintain temperature efficiently rather than provide instant heating.

Need Help With Sizing?

Contact Summit Pool Supply for help reviewing pool size, climate, electrical service, plumbing, and expected heating performance.

Contact Summit Pool Supply by call or text at (866) 689-0086.

Description

The GulfStream HE125-RA is a high-efficiency pool heat pump designed to maintain comfortable swimming temperatures while using less energy than traditional electric resistance heating.

Rated at 118,000 BTU under 80°F air, 80% humidity, and 80°F water conditions, the HE125-RA combines a corrosion-resistant titanium heat exchanger, efficient scroll compressor, lower-RPM fan, digital controls, and pool-automation compatibility.

It is a strong heat-only option for residential pools that do not require active water cooling.

Why You’ll Love It

  • 118,000 BTU heating output
  • 6.0 COP under 80/80/80 test conditions
  • Titanium heat exchanger
  • Efficient scroll compressor
  • Large, lower-RPM fan for quieter operation
  • Built-in digital display
  • Separate pool and spa temperature settings
  • Compatible with external pool automation
  • Automatic low-temperature defrost
  • Self-diagnostic controls
  • 2-inch plumbing unions
  • AHRI certified
  • Run-tested before shipment
  • 7-year parts warranty
  • 2-year labor warranty
  • No trip charges for qualifying full-warranty repairs

Heating Performance

The HE125-RA transfers heat from the surrounding air into the pool water to maintain the selected temperature.

Heat pumps are designed primarily for efficient temperature maintenance rather than the rapid temperature increase associated with gas heaters. Performance depends on air temperature, humidity, pool size, wind exposure, desired water temperature, and whether a pool cover is used.

Warmer and more humid outdoor conditions generally improve heating output and efficiency.

Performance Specifications

  • Model: HE125-RA
  • Application: Pool heating
  • Heating output at 80/80/80: 118,000 BTU
  • COP at 80/80/80: 6.0
  • Minimum circuit ampacity: 37A
  • Maximum breaker size: 50A
  • Minimum water flow: 30 GPM
  • Maximum water flow: 70 GPM
  • Recommended operating flow: 45–50 GPM
  • Plumbing connections: 2-inch unions
  • Heat exchanger: Titanium
  • Product dimensions: 31 × 31 × 46 inches
  • Product weight: 237 lb.
  • Shipping dimensions: 33 × 31 × 50 inches
  • Shipping weight: 265 lb.

Electrical voltage, conductor sizing, disconnect requirements, and circuit protection must be confirmed from the unit rating plate and applicable electrical codes before installation.

Titanium Heat Exchanger

The titanium heat exchanger provides strong corrosion resistance and is suitable for properly maintained conventional and saltwater pool systems.

Correct water chemistry and proper placement of chemical-feeding equipment are essential to protecting the heat exchanger and other pool equipment.

Quiet Operation

The HE125-RA uses an efficient scroll compressor, engineered fan blade, deep-drawn venturi, and larger low-RPM fan to help reduce operating sound.

Actual sound levels can vary based on installation location, surrounding walls, equipment-pad construction, and air recirculation.

Digital Controls

The built-in LCD control provides real-time operating information, water-temperature display, and access to heating settings.

Control features include:

  • Pool heating mode
  • Spa heating mode
  • Separate pool and spa temperature settings
  • Power-off mode
  • Automatic low-temperature defrost
  • Self-diagnostic fault display
  • Keypad lockout
  • Spa timer
  • Remote-control capability

A built-in startup delay helps protect the compressor from rapid cycling.

Pool-Automation Compatibility

The HE125-RA can be operated from its onboard display or connected to a compatible pool-automation system using the unit’s external dry-contact controls.

Automation compatibility and wiring configuration should be confirmed before installation.

Only dry-contact, non-powered connections should be made to the external-control terminals.

Water Flow and Plumbing

The HE125-RA requires water flow between 30 and 70 GPM, with an optimal operating range of approximately 45–50 GPM.

The recommended plumbing sequence is:

Pool → Pump → Filter → Heat Pump → Solar Heating → Chlorination System → Pool

Additional plumbing requirements include:

  • Use rigid PVC plumbing
  • Install the heat pump after the filter
  • Install chlorinators and saltwater chlorine generators after the heat pump
  • Install a check valve between the heat pump and chemical-feeding equipment when needed
  • Minimize unnecessary fittings and plumbing length
  • Confirm correct inlet and outlet flow direction
  • Maintain access to the control and service panels
  • Use a bypass when system flow may exceed 70 GPM
  • Adjust the pressure switch or install an external flow switch when required for below-water-level installations

The full-flow heat exchanger does not require an external bypass when water flow remains within the approved operating range.

Installation Requirements

The HE125-RA is designed for outdoor installation and requires unrestricted access to surrounding air.

Installation requirements include:

  • Install on a flat, stable equipment pad
  • Provide at least 12 inches of clearance around each side
  • Provide at least 4 feet of unobstructed clearance above the unit
  • Do not install inside a garage, shed, or enclosed equipment room
  • Avoid locations where discharged air can recirculate through the unit
  • Keep the control panel facing outward for operation and service
  • Prevent roof runoff from pouring onto the unit
  • Keep sprinklers directed away from the heat pump
  • Keep corrosive pool chemicals away from the equipment
  • Provide adequate drainage for normal condensation
  • Install an electrical disconnect within sight of the unit
  • Isolate the unit from building walls or foundations to reduce vibration transfer

Poor airflow, inadequate clearances, or cold-air recirculation can reduce performance and may cause unnecessary defrost operation.

Condensation

Water draining from the base of the unit during operation is normally condensation collected from the surrounding air.

The amount of condensation varies with humidity and operating conditions and can sometimes appear similar to a plumbing leak.

Proper drainage must be provided around the equipment pad.

Water Chemistry

Recommended water-quality levels include:

  • pH: 7.4–7.6
  • Free chlorine: 1–3 ppm for pools
  • Free chlorine: 3–5 ppm for spas
  • Total alkalinity: 100–120 ppm
  • Total dissolved solids: Less than 2,000 ppm
  • Calcium hardness: 200–400 ppm

Never place solid chlorine in the pool skimmer or introduce concentrated chemicals upstream of the heat pump.

Improper water chemistry, chemical feeding, or exposure to corrosive substances may damage the heat exchanger and other internal components.

Electrical Requirements

The HE125-RA requires:

  • Minimum circuit ampacity: 37A
  • Maximum breaker: 50A
  • Dedicated electrical supply
  • Proper grounding and bonding
  • Code-compliant disconnect
  • Installation by a qualified professional

Electrical service must match the unit rating plate. Wiring, conduit, disconnects, conductor sizing, overcurrent protection, grounding, and bonding must comply with the National Electrical Code and all applicable local requirements.

Warranty

The current GulfStream limited warranty provides:

  • 7 years of parts coverage
  • 2 years of labor coverage
  • No trip charges for qualifying full-warranty repairs

Warranty coverage begins from the qualifying installation date and is subject to registration, authorized installation and service, proper water chemistry, maintenance, and all other GulfStream warranty terms.

Warranty service must be performed by an authorized service provider. Unauthorized repair may not be covered.

What to Confirm Before Ordering

Before ordering the HE125-RA, confirm:

  1. Pool volume and surface area
  2. Geographic location and seasonal climate
  3. Desired water temperature
  4. Expected swimming season
  5. Pool-cover use
  6. Available electrical service
  7. Water-flow rate
  8. Plumbing size
  9. Equipment-pad dimensions
  10. Required installation clearances
  11. Automation-system compatibility

Proper heat-pump sizing should account for more than pool volume alone. Wind exposure, nighttime temperatures, humidity, desired temperature rise, and heat loss can significantly affect performance.

Frequently Asked Questions

Is the HE125-RA heat only?

Yes. The HE125-RA is designed for pool heating. Customers who also need water cooling should consider the HE125-TA heat-and-cool model.

What is its heating output?

The current published rating is 118,000 BTU under 80°F air, 80% relative humidity, and 80°F water test conditions.

Is it suitable for saltwater pools?

Yes. The titanium heat exchanger is suitable for properly maintained saltwater systems. The salt chlorine generator must be installed downstream from the heat pump.

Does it include Wi-Fi?

Built-in Wi-Fi is not listed as a standard HE125-RA feature. The unit can be operated through its onboard control or connected to a compatible external automation system.

What water flow does it require?

The approved operating range is 30–70 GPM, with approximately 45–50 GPM identified as the optimal range.

Does it require a bypass valve?

An external bypass is not required when flow remains within the approved range. A bypass is required when system flow may exceed 70 GPM.

Can it be installed indoors?

No. It is designed for outdoor installation with unrestricted airflow and at least 4 feet of clearance above the unit.

Is water draining from the unit normal?

Yes. Condensation drainage is normal while the heat pump is operating, especially in humid conditions.

How quickly will it heat the pool?

Heating time depends on pool size, starting temperature, outdoor conditions, heat loss, and use of a pool cover. Heat pumps are intended to maintain temperature efficiently rather than provide instant heating.

Need Help With Sizing?

Contact Summit Pool Supply for help reviewing pool size, climate, electrical service, plumbing, and expected heating performance.

Contact Summit Pool Supply by call or text at (866) 689-0086.

Shipping

Shipping is FREE on all orders to customers within USA
We don't want to mess around with fine print and extra charges, we
like things to be simple and easy. 

Want to know about our Returns Policy? Read more here.

Order Confirmation:
As soon as you place your order you will receive an order confirmation
e-mail.  This means that we have received your order in our system and
pre-authorised your credit card for the purchase.  
As soon as we receive your order we automatically check to confirm that
your order is in stock and available for immediate shipment.  If your item
is on back-order or unavailable we will void the pre-authorisation and
reach out to you via e-mail to see if alternate arrangements can be
made.  
If your item(s) are available for immediate shipment (within 5 business
days) we will process the charges and get to work preparing your
order for shipment.


Order Shipment:
If your order is in stock and we process the charges to your credit card it
will ship within three business days from the date of your order.  
We will send you shipping confirmation within 24 hours of your order
leaving the warehouse to the e-mail address you provided when
checking out.  
If you do not receive shipping confirmation from us within four business
days of your order feel free to follow up with us at sales@summitpoolsupply.com


International Orders:
Please be aware that our products are made specifically for the USA market.

Our products have generally not been certified for use with other
countries electrical safety standards but all of our products are certified
to USA standards.
We will happily ship our fantastic products to international customers.
Due to the extremely wide variety of product dimensions we will provide
an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and
payment though our ultra secure online payment gateway.


Damages:
Please inspect the packaging of your item(s) when they arrive, if you
notice any damage you should make note of it when signing for delivery
or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos
using your smart phone or camera of the damaged packaging or
products inside the packaging. 
If your item(s) do arrived damaged please send photos to sales@summitpoolsupply.com, then visit our Returns page and lodge your return claim online.

Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at Summit Pool Supply.

Free Shipping in the USA.

30 Day Easy Returns.

Great Service. We pride ourselves on the best service, anywhere.
Your Satisfaction Guaranteed. We handpick our products for quality, we
know you'll love them. But if there is ever something wrong, we'll fix it.

CA Prop 65 Warning

⚠️ WARNING: This product can expose you to chemicals including carbon monoxide and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Description

The GulfStream HE125-RA is a high-efficiency pool heat pump designed to maintain comfortable swimming temperatures while using less energy than traditional electric resistance heating.

Rated at 118,000 BTU under 80°F air, 80% humidity, and 80°F water conditions, the HE125-RA combines a corrosion-resistant titanium heat exchanger, efficient scroll compressor, lower-RPM fan, digital controls, and pool-automation compatibility.

It is a strong heat-only option for residential pools that do not require active water cooling.

Why You’ll Love It

  • 118,000 BTU heating output
  • 6.0 COP under 80/80/80 test conditions
  • Titanium heat exchanger
  • Efficient scroll compressor
  • Large, lower-RPM fan for quieter operation
  • Built-in digital display
  • Separate pool and spa temperature settings
  • Compatible with external pool automation
  • Automatic low-temperature defrost
  • Self-diagnostic controls
  • 2-inch plumbing unions
  • AHRI certified
  • Run-tested before shipment
  • 7-year parts warranty
  • 2-year labor warranty
  • No trip charges for qualifying full-warranty repairs

Heating Performance

The HE125-RA transfers heat from the surrounding air into the pool water to maintain the selected temperature.

Heat pumps are designed primarily for efficient temperature maintenance rather than the rapid temperature increase associated with gas heaters. Performance depends on air temperature, humidity, pool size, wind exposure, desired water temperature, and whether a pool cover is used.

Warmer and more humid outdoor conditions generally improve heating output and efficiency.

Performance Specifications

  • Model: HE125-RA
  • Application: Pool heating
  • Heating output at 80/80/80: 118,000 BTU
  • COP at 80/80/80: 6.0
  • Minimum circuit ampacity: 37A
  • Maximum breaker size: 50A
  • Minimum water flow: 30 GPM
  • Maximum water flow: 70 GPM
  • Recommended operating flow: 45–50 GPM
  • Plumbing connections: 2-inch unions
  • Heat exchanger: Titanium
  • Product dimensions: 31 × 31 × 46 inches
  • Product weight: 237 lb.
  • Shipping dimensions: 33 × 31 × 50 inches
  • Shipping weight: 265 lb.

Electrical voltage, conductor sizing, disconnect requirements, and circuit protection must be confirmed from the unit rating plate and applicable electrical codes before installation.

Titanium Heat Exchanger

The titanium heat exchanger provides strong corrosion resistance and is suitable for properly maintained conventional and saltwater pool systems.

Correct water chemistry and proper placement of chemical-feeding equipment are essential to protecting the heat exchanger and other pool equipment.

Quiet Operation

The HE125-RA uses an efficient scroll compressor, engineered fan blade, deep-drawn venturi, and larger low-RPM fan to help reduce operating sound.

Actual sound levels can vary based on installation location, surrounding walls, equipment-pad construction, and air recirculation.

Digital Controls

The built-in LCD control provides real-time operating information, water-temperature display, and access to heating settings.

Control features include:

  • Pool heating mode
  • Spa heating mode
  • Separate pool and spa temperature settings
  • Power-off mode
  • Automatic low-temperature defrost
  • Self-diagnostic fault display
  • Keypad lockout
  • Spa timer
  • Remote-control capability

A built-in startup delay helps protect the compressor from rapid cycling.

Pool-Automation Compatibility

The HE125-RA can be operated from its onboard display or connected to a compatible pool-automation system using the unit’s external dry-contact controls.

Automation compatibility and wiring configuration should be confirmed before installation.

Only dry-contact, non-powered connections should be made to the external-control terminals.

Water Flow and Plumbing

The HE125-RA requires water flow between 30 and 70 GPM, with an optimal operating range of approximately 45–50 GPM.

The recommended plumbing sequence is:

Pool → Pump → Filter → Heat Pump → Solar Heating → Chlorination System → Pool

Additional plumbing requirements include:

  • Use rigid PVC plumbing
  • Install the heat pump after the filter
  • Install chlorinators and saltwater chlorine generators after the heat pump
  • Install a check valve between the heat pump and chemical-feeding equipment when needed
  • Minimize unnecessary fittings and plumbing length
  • Confirm correct inlet and outlet flow direction
  • Maintain access to the control and service panels
  • Use a bypass when system flow may exceed 70 GPM
  • Adjust the pressure switch or install an external flow switch when required for below-water-level installations

The full-flow heat exchanger does not require an external bypass when water flow remains within the approved operating range.

Installation Requirements

The HE125-RA is designed for outdoor installation and requires unrestricted access to surrounding air.

Installation requirements include:

  • Install on a flat, stable equipment pad
  • Provide at least 12 inches of clearance around each side
  • Provide at least 4 feet of unobstructed clearance above the unit
  • Do not install inside a garage, shed, or enclosed equipment room
  • Avoid locations where discharged air can recirculate through the unit
  • Keep the control panel facing outward for operation and service
  • Prevent roof runoff from pouring onto the unit
  • Keep sprinklers directed away from the heat pump
  • Keep corrosive pool chemicals away from the equipment
  • Provide adequate drainage for normal condensation
  • Install an electrical disconnect within sight of the unit
  • Isolate the unit from building walls or foundations to reduce vibration transfer

Poor airflow, inadequate clearances, or cold-air recirculation can reduce performance and may cause unnecessary defrost operation.

Condensation

Water draining from the base of the unit during operation is normally condensation collected from the surrounding air.

The amount of condensation varies with humidity and operating conditions and can sometimes appear similar to a plumbing leak.

Proper drainage must be provided around the equipment pad.

Water Chemistry

Recommended water-quality levels include:

  • pH: 7.4–7.6
  • Free chlorine: 1–3 ppm for pools
  • Free chlorine: 3–5 ppm for spas
  • Total alkalinity: 100–120 ppm
  • Total dissolved solids: Less than 2,000 ppm
  • Calcium hardness: 200–400 ppm

Never place solid chlorine in the pool skimmer or introduce concentrated chemicals upstream of the heat pump.

Improper water chemistry, chemical feeding, or exposure to corrosive substances may damage the heat exchanger and other internal components.

Electrical Requirements

The HE125-RA requires:

  • Minimum circuit ampacity: 37A
  • Maximum breaker: 50A
  • Dedicated electrical supply
  • Proper grounding and bonding
  • Code-compliant disconnect
  • Installation by a qualified professional

Electrical service must match the unit rating plate. Wiring, conduit, disconnects, conductor sizing, overcurrent protection, grounding, and bonding must comply with the National Electrical Code and all applicable local requirements.

Warranty

The current GulfStream limited warranty provides:

  • 7 years of parts coverage
  • 2 years of labor coverage
  • No trip charges for qualifying full-warranty repairs

Warranty coverage begins from the qualifying installation date and is subject to registration, authorized installation and service, proper water chemistry, maintenance, and all other GulfStream warranty terms.

Warranty service must be performed by an authorized service provider. Unauthorized repair may not be covered.

What to Confirm Before Ordering

Before ordering the HE125-RA, confirm:

  1. Pool volume and surface area
  2. Geographic location and seasonal climate
  3. Desired water temperature
  4. Expected swimming season
  5. Pool-cover use
  6. Available electrical service
  7. Water-flow rate
  8. Plumbing size
  9. Equipment-pad dimensions
  10. Required installation clearances
  11. Automation-system compatibility

Proper heat-pump sizing should account for more than pool volume alone. Wind exposure, nighttime temperatures, humidity, desired temperature rise, and heat loss can significantly affect performance.

Frequently Asked Questions

Is the HE125-RA heat only?

Yes. The HE125-RA is designed for pool heating. Customers who also need water cooling should consider the HE125-TA heat-and-cool model.

What is its heating output?

The current published rating is 118,000 BTU under 80°F air, 80% relative humidity, and 80°F water test conditions.

Is it suitable for saltwater pools?

Yes. The titanium heat exchanger is suitable for properly maintained saltwater systems. The salt chlorine generator must be installed downstream from the heat pump.

Does it include Wi-Fi?

Built-in Wi-Fi is not listed as a standard HE125-RA feature. The unit can be operated through its onboard control or connected to a compatible external automation system.

What water flow does it require?

The approved operating range is 30–70 GPM, with approximately 45–50 GPM identified as the optimal range.

Does it require a bypass valve?

An external bypass is not required when flow remains within the approved range. A bypass is required when system flow may exceed 70 GPM.

Can it be installed indoors?

No. It is designed for outdoor installation with unrestricted airflow and at least 4 feet of clearance above the unit.

Is water draining from the unit normal?

Yes. Condensation drainage is normal while the heat pump is operating, especially in humid conditions.

How quickly will it heat the pool?

Heating time depends on pool size, starting temperature, outdoor conditions, heat loss, and use of a pool cover. Heat pumps are intended to maintain temperature efficiently rather than provide instant heating.

Need Help With Sizing?

Contact Summit Pool Supply for help reviewing pool size, climate, electrical service, plumbing, and expected heating performance.

Contact Summit Pool Supply by call or text at (866) 689-0086.

Shipping

Shipping is FREE on all orders to customers within USA
We don't want to mess around with fine print and extra charges, we
like things to be simple and easy. 

Want to know about our Returns Policy? Read more here.

Order Confirmation:
As soon as you place your order you will receive an order confirmation
e-mail.  This means that we have received your order in our system and
pre-authorised your credit card for the purchase.  
As soon as we receive your order we automatically check to confirm that
your order is in stock and available for immediate shipment.  If your item
is on back-order or unavailable we will void the pre-authorisation and
reach out to you via e-mail to see if alternate arrangements can be
made.  
If your item(s) are available for immediate shipment (within 5 business
days) we will process the charges and get to work preparing your
order for shipment.


Order Shipment:
If your order is in stock and we process the charges to your credit card it
will ship within three business days from the date of your order.  
We will send you shipping confirmation within 24 hours of your order
leaving the warehouse to the e-mail address you provided when
checking out.  
If you do not receive shipping confirmation from us within four business
days of your order feel free to follow up with us at sales@summitpoolsupply.com


International Orders:
Please be aware that our products are made specifically for the USA market.

Our products have generally not been certified for use with other
countries electrical safety standards but all of our products are certified
to USA standards.
We will happily ship our fantastic products to international customers.
Due to the extremely wide variety of product dimensions we will provide
an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and
payment though our ultra secure online payment gateway.


Damages:
Please inspect the packaging of your item(s) when they arrive, if you
notice any damage you should make note of it when signing for delivery
or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos
using your smart phone or camera of the damaged packaging or
products inside the packaging. 
If your item(s) do arrived damaged please send photos to sales@summitpoolsupply.com, then visit our Returns page and lodge your return claim online.

Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at Summit Pool Supply.

Free Shipping in the USA.

30 Day Easy Returns.

Great Service. We pride ourselves on the best service, anywhere.
Your Satisfaction Guaranteed. We handpick our products for quality, we
know you'll love them. But if there is ever something wrong, we'll fix it.

CA Prop 65 Warning

⚠️ WARNING: This product can expose you to chemicals including carbon monoxide and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.