Accepted Payment Methods
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Major credit/debit cards: Visa, Mastercard, American Express, Discover, Diners Club
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Digital wallets: Shop Pay, Apple Pay, Google Pay
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PayPal
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Bank transfer (ACH/Wire): available for orders over $15,000 (contact us for instructions)
How Payments Are Processed
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Payments are processed securely through our PCI-compliant processors (e.g., Shopify Payments/Shop Pay and PayPal).
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For most orders, your card is authorized at checkout and captured (charged) when the order is confirmed for shipment or as otherwise stated on the product page.
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ACH/Wire invoices must clear before shipment is released.
Order Verification & Security
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For high-value orders, we may request additional verification (e.g., matching billing/shipping details, government-issued ID, or business documentation).
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We reserve the right to cancel and refund any order that cannot be verified.
Pricing, Taxes & Currency
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All prices are in USD.
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Applicable sales tax is calculated at checkout based on your shipping address.
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If a pricing or availability error is discovered, we will contact you before processing or will cancel and refund the order.
Refunds & Cancellations
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Approved refunds are issued to the original payment method.
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Once a refund is issued, your bank or payment provider typically completes processing within 3–10 business days.
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For eligibility and instructions, please review our Returns/Refunds Policy.
Payment Issues
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If a payment is declined, confirm that billing details match your card/bank records or try another method.
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For large transactions (e.g., bank limits or wire setup), contact us and your bank for assistance.
Contact Us
Questions about payment? We’re here to help.
Email: sales@summitpoolsupply.com
Phone: (866) 689-0086
Hours: Monday–Saturday, 7:00 a.m. – 7:00 p.m. PST